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Delivery & Returns

Delivery & Returns

See the information below for details on our delivery and returns policies when ordering make-up and accessories from our online shop.

 

You can collect from our Edinburgh or Dunfermline locations or have your order delivered to your preferred delivery address.

Delivery

When ordering make-up and accessories from our online shop you have two delivery options available to you. Details are below:

Delivery Service Delivery Time Price Notes
UK Standard 2 – 3 working days £2.95 Order by 2PM for same day dispatch
UK Next Day Next Day (7AM – 6PM) £6.95 Order by 2PM for same day dispatch
International 5 – 10 working days £15.00 Tracked to customer

Returns

Any items purchased can be returned to store or via post within 14 days of receipt for a full refund (excluding postal charges). To be eligible for a refund items must be un-used and in the original packaging with the safety-seal intact (where appropriate). To request a returns note please contact our customer service team.

If you believe your item is faulty, please contact our customer service team to arrange a replacement, or alternatively request a refund.