See the information below for details on our delivery and returns policies when ordering make-up and accessories from our online shop.
You can collect from our Edinburgh or Dunfermline locations or have your order delivered to your preferred delivery address.
When ordering make-up and accessories from our online shop you have two delivery options available to you. Details are below:
|Delivery Service||Delivery Time||Price||Notes|
|UK Standard||2 – 3 working days||£2.95||Free delivery for orders over £30|
|UK Next Day||Next Day (7AM – 6PM)||£6.95||Order by 2PM for same day dispatch|
|International||5 – 10 working days||£15.00||Tracked to customer|
Any items purchased can be returned to store or via post within 14 days of receipt for a full refund (excluding postal charges). To be eligible for a refund items must be un-used and in the original packaging with the safety-seal intact (where appropriate). To request a returns note please contact our customer service team.
If you believe your item is faulty, please contact our customer service team to arrange a replacement, or alternatively request a refund.