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Delivery & Returns

Delivery & Returns

See the information below for details on our delivery and returns policies when ordering make-up and accessories from our online shop.

You can collect from our Edinburgh or Dunfermline locations or have your order delivered to your preferred delivery address.


When ordering make-up and accessories from our online shop you have two delivery options available to you. Details are below:

Delivery Type Time Scale Price Details
Collection Available 1 hour from ordering FREE Orders can be collected for free at our Edinburgh and Dunfermline stores during opening hours
Standard Delivery 2 – 3 working days £3.50 Free when you spend over £30

All orders will be dispatched within 24 hours using Royal Mail 1st Class Signed For.


Any items purchased can be returned to store or via post within 14 days of receipt for a full refund (excluding postal charges). To be eligible for a refund items must be un-used and in the original packaging with the safety-seal intact (where appropriate). To request a returns note please contact our customer service team.

If you believe your item is faulty, please contact our customer service team to arrange a replacement, or alternatively request a refund.