Brand Manager – H Beauty Edinburgh“H beauty” is the newest, exciting beauty concept from the Harrods family and the role of Brand Manager is a key part of the Store Leadership Team. As Brand Manager, you will provide world class customer service, with a can-do attitude, whilst acting as the face of both Harrods and your brands, bringing the two together to create a seamless client experience. As the trusted brand expert, you always keep ahead of the game, researching new products before they launch, becoming well versed and ready to share your exceptional product knowledge
As the world’s leading luxury retail emporium, we craft magic, memorable experiences for our customers and support our talented teams to become the best ambassadors for our global brand. We set the highest standards and reward the remarkable people who help us maintain them. By working at H beauty we ask you to embrace our culture of inclusivity and friendliness for our customers and colleagues, building our place in the local community, creating an environment where anything is possible.
In this role, you will be responsible for building relationships with colleagues, customers, and our brand partners, and you will love to work collaboratively, acting as a key link between Harrods and your brands. You will demonstrate exceptional sales performance because of your expertise and passion, confidently demonstrating your comprehensive product knowledge and setting the example to your team. You will take accountability, and be a team player, collaborating with colleagues to ensure we work together to deliver the best.
Further qualities you will bring to this role include:
You’ll be Beauty obsessive. This is your thing and you’re genuinely excited about sharing products and your knowledge with colleagues and customers
You are a people person. You’re driven and motivated by helping others and get pleasure from every sale. You deliver exceptional service because you know your customer is going to love your recommendations
You will have natural curiosity and be eager to learn and can demonstrate a self-driven approach to product and industry learning. You will be keen to share this with your colleagues to help customers and drive conversion for your store
As part of the Harrods family, you will always take pride in your personal presentation and grooming
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
On top of this, you will receive a great set of benefits, including 25 days holiday (with your birthday off too), great in-store discounts with extra 10% staff only days, a generous pension scheme and a culture of recognition which celebrates and rewards individual achievement.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram
Harrods Signature (Buying & Retail), Food Halls, H Beauty Concept & Retail Supply Chain – (Own Bought) (Ian Dallow)
To apply for this job please visit harrods.wd3.myworkdayjobs.com.